"It is helping me as our program is under
a lot of schedule pressure and this influences
how decisions are made."
"I absolutely recommend this course.
In fact program management and customers should
take this course."
"This course has helped me understand
that I need to be open and why I need to speak
up. No one is error proof."
"I would recommend this course to all
our employees as it establishes a mutual understanding
for implementation of common communication
and error management tools."
"I enjoyed the Center for Error Management’s
philosophy of detecting and avoiding errors.
This has opened my eyes to my role in encouraging
my employees to participate in managing errors.
As Deming put it, “…the last line
of defense…” in quality production."